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FAQ

  • Where are DC fast chargers typically installed?

    DC fast chargers are commonly installed in public and commercial locations where quick charging is necessary. This includes freeway service areas, gas stations, EV charging stations, shopping centers, and sometimes business complexes. Their installation is strategic to facilitate long-distance travel for EV drivers, allowing them to recharge quickly and continue their journey.

  • How safe are charging stations?

    In terms of safety design, electric vehicle (EV) charging stations must provide for safety, efficiency, and reliability. Therefore, public charging stations incorporate several safety protection measures, including lightning protection, arc protection, and leakage protection. These ensure that electric vehicles can be charged safely and reliably even in harsh weather conditions.

    Additionally, information security ensures product safety for the public using EV charging stations. Globally accepted inspection methods often include information security verification for the voluntary product certification of “Electric Vehicle Charging Equipment” with networking capabilities. This process helps prevent potential information security risks that could arise from remotely managing equipment and providing services.

    However, users still need to comply with all safety guidelines and recommendations to guarantee safety throughout the charging process.

  • What are my public EV charging options?

    Public EV charging stations are typically categorized as either Level 2 or Level 3 DC Fast Chargers (DCFC). Level 2 chargers deliver alternating current (AC) to the EV's on-board charger, which then converts the AC power into direct current (DC) to charge the battery.

    In contrast, DC Fast Chargers skip the vehicle's on-board charger entirely and instead provide DC power directly to the EV battery. By circumventing the on-board charger, DC Fast Chargers can provide a faster and more efficient charging experience for EV owners.

  • How much maintenance does an EV charger need?

    The upkeep required for publicly accessible DC chargers is determined by their usage and location. To ensure optimal performance, the cables, plugs, and charger should be periodically inspected for any damage. Additionally, touch screens, card or RFID readers, and software systems should be examined and updated regularly.
    With modern chargers featuring advanced connectivity and modularity, many problems can be diagnosed and resolved remotely, further streamlining the maintenance process.

  • How fast is it to charge with DC charging?

    An electric vehicle's charging speed with DC charging can be impacted by various factors. Nonetheless, as the AC/DC converter is present in the charging unit, using DC charging can be notably quicker compared to AC charging. The charging speed with DC charging is influenced by different factors, such as the current charge of the battery, weather conditions, the battery's charging capacity, and the power output. It's worth noting that batteries charge slower in colder temperatures. 

    Battery’s current charge
    Charging slows down significantly for the final 20% due to battery life and safety measures.

    Weather conditions 
    Lithium-ion batteries used in EVs are sensitive to cold temperatures, which can negatively impact charging speed.

    Power output
    The power output of the charging unit affects charging times, with higher power outputs leading to faster charging speeds. For example, charging for 15 minutes at 100 kW and 350 kW power output can provide an additional range of 130 km to 480 km, respectively. Charging for one hour at 50 kW output can add 278 km of range.

  • What are the typical power outputs of DC fast chargers?

    The power outputs of DC fast chargers can vary widely. Entry-level fast chargers start at around 50 kW, which can provide a substantial charge in under an hour. More advanced models range from 100 kW to 480 kW, with the higher-end chargers capable of adding up to 20 miles of range per minute of charging. The choice of power output depends on factors like the intended usage, the types of vehicles being charged, and the available electrical infrastructure.

  • Is DC Charging Faster than AC Charging?

    Yes, DC charging is significantly faster than AC charging. AC chargers, typically used for home or overnight charging, operate at lower power levels and require the car's onboard charger to convert the AC electricity to DC, which takes additional time. In contrast, DC fast chargers supply power directly to the battery at a much higher rate, enabling rapid charging that is ideal for short stops during long journeys.

  • Is AC or DC better for EV charging?

    Whether AC or DC charging is better for EV charging depends on the specific needs and circumstances:
    AC Charging: It's typically slower but more cost-effective and is ideal for overnight charging at home or long-duration charging at work. AC chargers are more common in residential and commercial settings.     Click for ZEROVA's AC EV Charger

    DC Charging: It's much faster, making it suitable for on-the-go charging needs, like on highways or at public charging stations. However, DC chargers are more expensive and require a more robust electrical infrastructure.     Click for ZEROVA's DC EV Charger

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