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FAQ

  • What are the key features to look for in a home EV charger?

    When selecting a home EV charger, key features to consider include the charging speed, compatibility with your vehicle, and smart charging capabilities. Smart features might include monitoring energy usage, and remote control via a smartphone app. ZEROVA’s range of home chargers encompasses these essential features, delivering a reliable, efficient, and user-friendly charging solution tailored to modern EV drivers' needs.

  • How much maintenance does an EV charger need?

    Regarding AC chargers, usually, the only maintenance required is a brief check for any damages to the cables and plugs to guarantee they're functioning correctly. These chargers are built to last for several years before any servicing is necessary with regular usage. If you encounter any issues with your charging charger, please complete the owner support form to submit a support request. 

  • How do I install a Level 2 EV charging station?

    We highly advise seeking the assistance of a certified electrician to assist you with selecting and installing an EV charger. An electrician can provide insights on whether any electrical upgrades are necessary, advise on the ideal location for installation, check if you are eligible for utility incentives, determine if any approvals are needed, and provide other helpful information.

  • How fast is AC charger?

    Most vehicles have different battery and charging systems meaning charging may be limited to the technology of your vehicle.  

    For AC (Level 2) charging: your vehicle's charge rate may be limited to the onboard AC-to-DC charging system on your vehicle, most full battery electric vehicles (BEVs) allow 7kW, though most more modern BEVs may accept 11kW+.  

    Check with your vehicle manufacturer-provided specifications to see what charging rates your vehicle allows. Charging chargers will charge up to the limit of your vehicle's ability OR the maximum charger power. 

  • Is AC or DC better for EV charging?

    Whether AC or DC charging is better for EV charging depends on the specific needs and circumstances:
    AC Charging: It's typically slower but more cost-effective and is ideal for overnight charging at home or long-duration charging at work. AC chargers are more common in residential and commercial settings.     Click for ZEROVA's AC EV Charger

    DC Charging: It's much faster, making it suitable for on-the-go charging needs, like on highways or at public charging stations. However, DC chargers are more expensive and require a more robust electrical infrastructure.     Click for ZEROVA's DC EV Charger

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ZEROVA offers high-quality, economical fast chargers, customized EV charging solutions, and infrastructure consulting services for a variety of business sectors. Contact us now for details.